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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna Randolph

Donna Randolph

October 1, 2024

5  out of  5
rating by Donna Randolph
"Laura is the type of leader that helps others in the business and really makes a difference in her community. Thank you for being a Good Neighbor."
Profile photo of Cami Lucero

Cami Lucero

December 30, 2023

5  out of  5
rating by Cami Lucero
"Laura is an amazing agent! She truly cares about her customers. I would highly recommend her."
We responded:
"Thank you, Cami for the recommendation and the 5 Star review."
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Susan Rauser

December 30, 2023

5  out of  5
rating by Susan Rauser
"Laura and her team go above and beyond for their customers! They got me much better coverage for my auto, home insurance and recommended a Personal Liability Umbrella policy! And they were able to explain the importance of cash value life insurance! highly recommend!"
We responded:
"Thank you for the kind words, the 5 Star review and the recommendation. "
Profile photo of Valerie Tony Olsen

Valerie Tony Olsen

December 29, 2023

5  out of  5
rating by Valerie Tony Olsen
"Laura and her team are awesome to work with for car insurance!"
We responded:
"Thank you, Valerie. Auto insurance is just the beginning. I look forward to meeting with you to review your other policies to see how we can further help you and Tony."
Profile photo of Crystal Stepper

Crystal Stepper

December 29, 2023

5  out of  5
rating by Crystal Stepper
"Laura is a wonderful agent. She works so hard for you and makes insurance easy. Thank you Laura!"
We responded:
"Thank you, Crystal! Insurance is NOT easy, so thank you for the kind words. We work hard to ensure that our customers understand their insurance coverage."
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Jill Gaba

December 29, 2023

5  out of  5
rating by Jill Gaba
"Laura is the best! She and her team are very caring, knowledgeable and provide excellent customer service. I highly recommend the Laura Edge agency!!"
We responded:
"Jill, I appreciate you taking the time to leave this 5 Star review. We work diligently to provide each of our customers with excellent customer service. Insurance is not a one-size-fits-all, so we always take our time and review every policy with our customers."
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Nikki Gibson

December 29, 2023

5  out of  5
rating by Nikki Gibson
"Laura and her team go above and beyond to make sure customers know exactly what they're paying for and exactly how each insurance coverage works. Outstanding!"
We responded:
"Thank you, Nikki. We want to ensure that all our customers understand exactly how their insurance will help if there is ever a need to use it. We love surprises but not when it comes to insurance coverage!"
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Melissa Throm

December 29, 2023

5  out of  5
rating by Melissa Throm
"Great agent! Great customer service!"
We responded:
"Melissa, customer service is one of our greatest strengths. Thank you for the 5 star review. Please let us kow if you have anymore questions regarding Business Owners and PLUP policies."
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Rachel machin

December 29, 2023

5  out of  5
rating by Rachel machin
"Great agent & great team!"
We responded:
"Rachel, I appreciate the kind words and the 5 Star review. My Team and I are here if you have any further questions regarding life and health insurance."
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Tricia M

December 29, 2023

5  out of  5
rating by Tricia M
"Laura and her team are a wonderful five-star agency. They consistently go above and beyond for me."
We responded:
"Thank you, Tricia. We strive to go above and beyond with all our customers and potential customers. We excel in auto and home insurance and were happy to help you. "
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Samuel Reyes

November 29, 2023

5  out of  5
rating by Samuel Reyes
"Well versed professional team. Highly recommend to anyone seeking commercial insurance!!"
We responded:
"Thank you, Samuel. We appreciate your recommendation and love to help commercial insurance customers. Let us know if we can help with anything else!"
Profile photo of Mohammad Azad

Mohammad Azad

November 3, 2023

5  out of  5
rating by Mohammad Azad
"Great place to buy your insurance"
We responded:
"Thank you, Mohammad. We work diligently to earn the trust of our customers. We look forward to helping you for years to come with all your home, auto and business insurance. Welcome to the Layra Edge State Farm family. "
Profile photo of ZOE Venegas

ZOE Venegas

September 6, 2023

5  out of  5
rating by ZOE Venegas
"Thank you ladies you are all great at your jobs. Thank you for making an accidental claim a Pleaseant process I appreciate the help and attention they render! I very recommend working with these ladies for your insurance needs."
We responded:
"At Laura Edge State Farm, providing excellent customer service is never an accident. I am pleased to know that your auto claim experience was a pleasant as one could be. We appreciate the 5-star review, the recommendation and your trust. "
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Cathy Mcleod

June 15, 2023

5  out of  5
rating by Cathy Mcleod
"Thank you for your help !"
We responded:
"Cathy, it was our pleasure. Thank you for taking the time to provide us with the 5-star review. "
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Louis Loera

May 23, 2023

5  out of  5
rating by Louis Loera
"Super sharp and very professional group!!"
We responded:
"Thank you, Louis! We are glad we were able to help you with your insurance. If we can help answer any questions about auto, home, health or life insurance options do not hesitate to give us a call. Appreciate the 5 Star Review!"
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Javier Caballero

February 22, 2023

5  out of  5
rating by Javier Caballero
"Rosalia Navarrete súper agente muy amable y buena atención altamente recomendados y buen precio"
We responded:
"Thank you for the 5 star review. We appreciate the review and your business. Rosalia is knowledgeable and one of the best here at Laura Edge State Farm to help you with auto, home and commercial insurance. "
Profile photo of Susan Chanik

Susan Chanik

August 3, 2022

5  out of  5
rating by Susan Chanik
"Rosalia Caballero friendly, patient and professional by making my experience of getting vehicles insured easy and affordable. I will recommend to anyone to give her a call for their insurance needs. 😀"
We responded:
"Susan, thank you for recommending Laura Edge State Farm for insurance to your friends and family in the Permian Basin and throughout Texas. We not only provide great rates on auto insurance but affordable, competitive rates on homeowners, life and health insurance as well. Our goal is to do just as you described above - to make getting auto insurance easy and affordable - and do it patiently and professionally! Thank you again for taking the time to leave a 5-Star Review."
Profile photo of John K

John K

July 19, 2022

1  out of  5
rating by John K
"Not impressed at all, in fact I'm very troubled this agent cold called me to provide a quote to me on a vehicle I have never owned. Then when I corrected my basic information it took weeks to get an answer back. Now that I have been emailed a quote they have me living at an address I've never lived at. Needless to say I have informed State Farm Corporate that some strange is going on at this office. I can only imagine how they would handle a claim. I would stay far away from this agent."
We responded:
"Hello John, I have already replied to you directly via email on how Internet Leads are acquired but I will address this publicly as well. When we are provided information from an Internet Lead Provider, we quote potential customers based on the information gathered through ONLINE FORMS THAT ARE FILLED OUT BY POTENTIAL CONSUMERS who have been shopping for an auto quote. When the information is inaccurate, it is ONLY because the consumer provided inaccurate information. We cannot alter the information that is provided. The Internet Lead Provider then provides this information to insurance carriers (like my agency) based on the information the consumer provides. Such as state and region, months with current carrier, etc.,. We were provided your information because we are in West Texas and the town you live in is one of the areas that Laura Edge State Farm serves. As I stated previously in our email exchange, if you would like to speak with the Internet Lead Provider directly about how they obtained your information, their number is 1-800-820-2981, ext. 2. I have already spoken with them, and they would be happy to let you know where they obtained your information. But I assure you everything that the Internet Lead Providers, State Farm and Laura Edge State Farm has done here is on the up and up. Integrity and transparency are forefront at my Agency. If we were to provide you a Quote WITHOUT requesting your driver’s license it would not be accurate and our system will not permit us to provide a Quote without it. Driver’s license, date of birth, address, phone, legal name and information about the vehicle(s) is necessary to obtain an accurate quote. If you would like to call and speak with me directly, I will be more than happy to provide you with an accurate, competitive quote for your auto insurance. Thank you for your time in providing a Review. I am sure that many customers are interested in how and why they are called when they have filled out an online form for Auto Insurance. Any opportunity to educate our potential customers is a win for all involved."
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David Zavala

July 1, 2022

5  out of  5
rating by David Zavala
"Rosalia has been so patience with us while in process of buying a house with our random and changing closing dates. Hands down a very understanding agency."
We responded:
"Thank you for the five star review. Rosalia was pleased to help you! We appreciate you continuing to work with us and that we are able to provide you a multiline savings on your auto coverage when you added renters insurance. We love saving our customers money while protecting what is important to them!"
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Delma Eckert

June 29, 2022

5  out of  5
rating by Delma Eckert
"Amazing service! If you are looking for an agent that puts the client first, and will be there in your time of need, look no further. We needed help filing an insurance claim for roof replacement. Laura graciously offered to meet the State Farm adjuster at our house on a Sunday to resolve a claim dispute. With her help, our claim was immediately approved. She even got up on our roof with the claims adjuster."
We responded:
"It was my pleasure to come out and help with your roof claim. Personal service is one of the MANY reasons that our customers choose Laura Edge State Farm for Home, Auto and Commercial Insurance in west Texas. FYI, I was READY to climb up on the roof if I needed to (in sneakers and jeans) but it wasn't necessary! :) Thank you for the 5 Star Review."
Profile photo of Semih Onder

Semih Onder

May 19, 2022

5  out of  5
rating by Semih Onder
"Best in town...Highly recommended!"
We responded:
"Thank you for the 5 Star review and the opportunity to work with your employees and their medical insurance."
Profile photo of Rosa Ramírez

Rosa Ramírez

April 19, 2022

5  out of  5
rating by Rosa Ramírez
"Es una mujer muy agradable y sobre todo te e xplica muy bien todo sobre créditos y te da buenos consejos"
We responded:
"Muchas gracias por las 5 estrellas Rosa, estamos aqui para ayudar."
Profile photo of Destiny Woodruff

Destiny Woodruff

March 25, 2022

5  out of  5
rating by Destiny Woodruff
"I can’t scream the praises of Laura Edge and her team more. Incredible to work with. Very professional, compassionate and extremely knowledgeable. Didn’t hurt that she saved us money either!!"
We responded:
"Thank you. My Team is incredible to work with because we put our Customers first. Glad we were able to save you some money on your insurance. Thank you for the five star review!"
Profile photo of Arely Riojas

Arely Riojas

March 24, 2022

5  out of  5
rating by Arely Riojas
"Kimberly helped me out with my quote she was super friendly and quick in responding to any questions I had to the best of her knowledge. I would definitely recommend to anyone seeking an agent who will attend you with professionalism."
We responded:
"Kim is our health and life expert. I am glad to hear that she was friendly, professional and able to answer your questions. We love recommendations and referrals! Thank you for the 5 Star Review."
Profile photo of Rebecca Beard

Rebecca Beard

February 5, 2022

5  out of  5
rating by Rebecca Beard
"I'm posting this for my husband James. We'd like to thank Kimberly Smith for all her help with my insurance needs. You were very knowledgeable and helped me figure out this crazy Medicare system. Thank you so much!"
We responded:
"Thank you for the 5 star review! Insurance is a complicated topic. Everyone's needs are different (auto, home, life, health, medicare supplements, asset protection) and we have found a Specialist for each product line at Laura Edge State Farm. I am so glad that Kimberly was able to help you and your husband navigate the Medicare process and find an appropriate solution. We will review your plans annually (as they tend to change) to ensure we are still providing you optimal coverage."