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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Every Day is Awesome, The Jenkins' Journal

June 3, 2026

5  out of  5
rating by Every Day is Awesome, The Jenkins' Journal
"I love meeting great leaders with big hearts, and Agent Laura is the newest now on that list. Her knowledge isn’t just exceptional on all things auto and home insurance. She can help you figure out technology while planning for your retirement. She is a risk manager for all, and her beautiful team can’t help but to thrive and also do remarkable things with her coaching skills. Thank you for personally taking time to help me and my friends Laura. I will be referring you to more."
We responded:
"We appreciate you taking the time to share such a thoughtful review. We are proud to have you as part of the State Farm family! Laura Edge - State Farm Insurance Agent"
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Mark Abbott

June 2, 2026

5  out of  5
rating by Mark Abbott
"Laura and her team are incredibly helpful and professional."
We responded:
"Thank you, Mark, for being a valued part of the State Farm family. We love serving customers like you! Laura Edge - State Farm Insurance Agent"
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Linda Horton

May 28, 2026

5  out of  5
rating by Linda Horton
"Laura really cares about helping people in every possible way. Not only does she spend countless hours helping her customers and her team, she continues to educate herself with additional licenses to become an even better agent, and she generously shares her knowledge with colleagues. It is rare to find someone so dedicated to exemplifying what it means to be a good neighbor!"
We responded:
"Thank you, Linda! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team here in Odessa! Laura Edge - State Farm Insurance Agent"
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Esmeralda Gutierrez

May 1, 2026

5  out of  5
rating by Esmeralda Gutierrez
"Laura and her team are absolutely wonderful to work with. Highly recommended!"
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Vipul Verma

May 1, 2026

5  out of  5
rating by Vipul Verma
"Your office is awesome! It was great connecting with you Laura"
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Alexis Torres

April 29, 2026

5  out of  5
rating by Alexis Torres
"I had a different insurance for years but the prices were getting outrageous. Brittany Hernandez took care of me and got me a lower rate with better coverage. She made the process so easy. I would definitely recommend Laura Edge - State Farm! Thank you Brittany!"
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Pedro Hernandez

April 28, 2026

5  out of  5
rating by Pedro Hernandez
"Brittany has been a pleasure to work with! She bundled my home and auto, which saved me some money from my previous insurance company. Highly recommend!"
Profile photo of Grady Cunningham

Grady Cunningham

April 28, 2026

5  out of  5
rating by Grady Cunningham
"So far so good! Price is definitely a little lower than my last insurance. Brittany is very helpful and knowledgeable about my policy. Trying to get used to my beacon but Brittany will keep my son and I on track with using it. All in all, we are both glad we switched insurance companies. Thanks to Brittany and her State Farm team!!!"
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Jorge Rincon

April 28, 2026

5  out of  5
rating by Jorge Rincon
"Brittany Hernandez me ayudó con mi aseguranza hace un mes ! Excelente servicio y súper rápido! Definitivamente recomiendo que vayan con ella."
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h H

April 28, 2026

5  out of  5
rating by h H
"Our agent Brittany Hernandez is the best! She handled all our insurance needs in a super professional way! She is very patient and knowledgeable, she answered all our questions ensuring that we had all the coverage we wanted! Hands down the best!"
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Tanya perdomo

April 28, 2026

5  out of  5
rating by Tanya perdomo
"I recently switched over to State Farm and Brittany Hernandez was my agent, she is so helpful and professional. Anything I need I can just message her and she will go above and beyond to help me ! Great service definitely recommend Brittany for any of your insurance needs !"
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Jhessica Castillo Abreus

April 8, 2026

1  out of  5
rating by Jhessica Castillo Abreus
"Me brindaron un pesimo servicio, la verdad no lo recomiendo, hay muchas mas aseguranzas con precios accequibles y t brindan un mejor trato"
We responded:
"Hola Jhessica, gracias por tus comentarios. Lamento que te hayas sentido así—nuestro objetivo siempre es brindar una comunicación clara y un excelente servicio.  El precio que recibiste incluía un descuento basado en la participación en el programa Drive Safe & Save. Debido a que la aplicación no fue activada ni utilizada, el sistema eliminó automáticamente ese descuento y ajustó la prima en consecuencia. Como revisamos juntas, este programa requiere activación para mantener el descuento.  Valoramos mucho que seas nuestra cliente y nos gustaría tener la oportunidad de revisar tu póliza contigo para asegurarnos de que todo esté configurado de la manera que mejor funcione para ti. No dudes en comunicarte con nuestra oficina en cualquier momento—estamos aquí para ayudarte."
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Xiomara Carrasco

March 1, 2025

5  out of  5
rating by Xiomara Carrasco
"I was so happy with the outcome of my insurance. Thanks to Rosalia Navarrete who helped me and guide me to have the best insurance! First time getting insurance and I had the best experience! It was fast to get it done, and she helped me thru everything. Thanks again Rosalia Navarrete and team for the best! I recommend 10/10"
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Aimee Maldonado

January 8, 2025

5  out of  5
rating by Aimee Maldonado
"Amazing service. Rosalia was great super professional and very knowledgeable."
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Tammy White-Horne

November 20, 2024

5  out of  5
rating by Tammy White-Horne
"Recently conducted business with Laura and she was excellent. Very knowledge and willing to help any way she can. I encourage you to call her office and experience exceptional service!"
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Donna Randolph

October 1, 2024

5  out of  5
rating by Donna Randolph
"Laura is the type of leader that helps others in the business and really makes a difference in her community. Thank you for being a Good Neighbor."
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Cami Lucero

December 30, 2023

5  out of  5
rating by Cami Lucero
"Laura is an amazing agent! She truly cares about her customers. I would highly recommend her."
We responded:
"Thank you, Cami for the recommendation and the 5 Star review."
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Susan Rauser

December 30, 2023

5  out of  5
rating by Susan Rauser
"Laura and her team go above and beyond for their customers! They got me much better coverage for my auto, home insurance and recommended a Personal Liability Umbrella policy! And they were able to explain the importance of cash value life insurance! highly recommend!"
We responded:
"Thank you for the kind words, the 5 Star review and the recommendation. "
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Crystal Stepper

December 29, 2023

5  out of  5
rating by Crystal Stepper
"Laura is a wonderful agent. She works so hard for you and makes insurance easy. Thank you Laura!"
We responded:
"Thank you, Crystal! Insurance is NOT easy, so thank you for the kind words. We work hard to ensure that our customers understand their insurance coverage."
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Jill Gaba

December 29, 2023

5  out of  5
rating by Jill Gaba
"Laura is the best! She and her team are very caring, knowledgeable and provide excellent customer service. I highly recommend the Laura Edge agency!!"
We responded:
"Jill, I appreciate you taking the time to leave this 5 Star review. We work diligently to provide each of our customers with excellent customer service. Insurance is not a one-size-fits-all, so we always take our time and review every policy with our customers."
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Nikki Gibson

December 29, 2023

5  out of  5
rating by Nikki Gibson
"Laura and her team go above and beyond to make sure customers know exactly what they're paying for and exactly how each insurance coverage works. Outstanding!"
We responded:
"Thank you, Nikki. We want to ensure that all our customers understand exactly how their insurance will help if there is ever a need to use it. We love surprises but not when it comes to insurance coverage!"
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Melissa Throm

December 29, 2023

5  out of  5
rating by Melissa Throm
"Great agent! Great customer service!"
We responded:
"Melissa, customer service is one of our greatest strengths. Thank you for the 5 star review. Please let us kow if you have anymore questions regarding Business Owners and PLUP policies."
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Rachel machin

December 29, 2023

5  out of  5
rating by Rachel machin
"Great agent & great team!"
We responded:
"Rachel, I appreciate the kind words and the 5 Star review. My Team and I are here if you have any further questions regarding life and health insurance."
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Tricia M

December 29, 2023

5  out of  5
rating by Tricia M
"Laura and her team are a wonderful five-star agency. They consistently go above and beyond for me."
We responded:
"Thank you, Tricia. We strive to go above and beyond with all our customers and potential customers. We excel in auto and home insurance and were happy to help you. "
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Samuel Reyes

November 29, 2023

5  out of  5
rating by Samuel Reyes
"Well versed professional team. Highly recommend to anyone seeking commercial insurance!!"
We responded:
"Thank you, Samuel. We appreciate your recommendation and love to help commercial insurance customers. Let us know if we can help with anything else!"